House rules are a double-edged sword. Too few and you end up with a noise complaint from downstairs. Too many and guests feel unwelcome before they've even arrived, which shows up in reviews as 'host is overly strict'.
The goal is rules that are clear enough to prevent problems and concise enough that guests read them before check-in.
The Six Rules Every Listing Needs
These six rules cover the situations responsible for the vast majority of host-guest conflicts:
- Quiet hours — specify exact times, e.g. '10 pm – 8 am'
- No smoking — indoors, and whether an outdoor space is available
- Maximum occupancy — number of guests on the booking, no unregistered visitors overnight
- Parties and events — almost always 'not permitted'; if you allow small gatherings, say so explicitly
- Pets — yes, no, or breed/size restrictions
- Checkout — time, key return procedure, and two or three specific tasks (e.g. take out rubbish, close windows)
Rules That Often Cause Disputes When Vague
- Parking — which space is yours, visitor permit required or not, tow-away risk
- Children — high chairs, stair gates, or fragile items guests should keep away from
- Outside shoes — cultural expectation in many Asian and some European households
- Extra guests — policy for guests not on the booking turning up during the day
- Thermostat — energy-cost reason for a maximum temperature if applicable
How to Write Rules That Get Read
Tone matters more than most hosts realise. 'No parties — this is a residential building and we want to be good neighbours' gets better compliance than 'STRICTLY NO PARTIES OR GATHERINGS OF ANY KIND'. The reasoning makes the rule feel reasonable rather than arbitrary.
- Lead with the 'why' for rules that might seem unusual
- Use plain language — avoid 'pursuant to', 'hereunder', or legal phrasing
- Bullet points not paragraphs — guests skim
- Six to ten rules maximum in your check-in guide; save the full list for the Airbnb listing
- End with a warm note, not a warning — 'Enjoy your stay!'
Sample House Rules Template
Adapt this for your property:
- 🔇 Quiet hours: 10 pm – 8 am. This is a residential building and our neighbours are lovely — please help us keep it that way.
- 🚭 No smoking inside the property. A designated outdoor area is available [or: please use the communal courtyard].
- 👥 The property sleeps [X]. No unregistered overnight guests, please.
- 🐾 Pets: [welcome / not permitted / dogs only, no cats].
- 🅿️ Parking: [use space 12 / street parking free after 6 pm / no parking on-site].
- 🗝️ Checkout by 11 am. Please leave keys [in the lockbox / on the kitchen counter] and pull the front door shut firmly.
Displaying Your Rules Where Guests See Them
Rules in an Airbnb message get forgotten. Rules in a digital guide guests can pull up on their phone at any time get followed. A QR code on the front door or kitchen counter means guests can re-read your rules in two seconds whenever they need a reminder.
QuickGuide QR includes a customisable house rules section in every digital guidebook, displayed prominently on arrival — and in the guest's language.
Create your digital guide in 2 minutes — free
Enter your property address and QuickGuide QR builds a personalised digital guidebook with local recommendations, Wi-Fi, house rules, and a print-ready QR poster.